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Jobs at The Mob Museum

Server/Host (FT/PT)

Location: Las Vegas, NV

Department: Food and Beverage

Type: Full Time

Min. Experience: Mid Level

Position Overview:

Staff members in the Server/Host position play a critical role in the Museum’s delivery of a world-class guest experience by presenting and serving the Museum’s beverage offerings in accordance with menu standards while also playing a critical welcoming role to guests entering the Speakeasy exhibit space. Server/Hosts report to the Museum’s Food and Beverage Director.

Major Tasks and Responsibilities:

  • Engages and interacts with all speakeasy guests in accordance to venue guidelines and procedures.
  • Maintains a clean and efficient bar and work station.
  • Receives guest’s orders and delivers all beverage menu items in accordance to recipe standards in a timely and efficient manner. 
  • Performs all duties in accordance with Health Department standards.
  • Contributes to ensuring the highest quality food is served on a consistent basis while striving to achieve total guest satisfaction and a world class guest experience.
  • Assists in operation of a clean, organized, and well stocked venue.
  • Interacts with Guests in an appropriate and professional manner.
  • Maintains venue sanitation in accordance to state and local health regulations.  
  • Cleans, sanitizes, organizes, and restocks all service area as needed.
  • Suggestively upsells menu items to guests.
  • Consistently and accurately performs all financial transactions in accordance with Museum policies.
  • Maintains courteous, professional and friendly manner with fellow employees, volunteers and guests.
  • Ensures that no underage guests are served alcohol, check IDs, and ensure operations of the Speakeasy consistent with the Museum’s licensing.
  • Other duties as assigned.

Experience / Qualifications / Requirements:

  • Minimum of 1 year experience working in a fast-paced food and beverage position.
  • Basic understanding of spirits, wine, beer, and cocktails. 
  • Demonstrated knowledge of proper food and beverage safety, sanitation procedures, and responsible alcohol service guidelines.
  • Must be able to work closing shifts and evenings as needed.
  • Must be able to reach, bend, stoop and frequently lift up to 25 pounds.
  • Must be able to work in a standing position for extended periods of time (up to 9 hours).
  • Must be able to obtain a Sheriff’s card.
  • Must possess all required work cards including Southern Nevada Health District Food Handlers Card.
  • Passion for creating a world-class museum that is unrivaled in content and recognized for a truly outstanding guest experience.
  • Enthusiasm for working in an organization where change is frequent, structure is evolving, and flexibility, teamwork, and good humor are absolute necessities. 

Education: 

  • High School Diploma or GED equivalent preferred.
  • Work experience may be considered as a substitute for academic credential.
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